For Veterinarians & Clinical Teams
Chart Faster. Document Better. Go Home on Time.
PetChart keeps every visit in one structured record: SOAP notes with vital signs, vaccinations, and prescriptions with allergy checks. See how a patient visit flows from check-in to checkout.
Source: Merck Animal Health Veterinarian Wellbeing Study, 2024
A Patient Encounter in PetChart
Walk through a complete patient visit — from arrival to checkout — and see how PetChart keeps you in flow.
Patient Arrives
The front desk checks the patient in from the schedule. The vet opens one record with past visits, vaccinations, current medications and allergies.
One record, on any deviceVitals & Intake
Weight, temperature, heart rate and breathing rate go into the visit with the reason for the visit. Structured fields keep every vet recording the same things.
The same structure for every vetExamination & SOAP Notes
The vet writes subjective, objective, assessment and plan in the visit's SOAP fields. Every change is kept with who made it and when, and if two people edit the same note, the later save is stopped instead of overwriting.
A full history of every changePrescriptions
The vet prescribes from the visit. PetChart checks the pet's allergies, including related drug families, and the warning has to be confirmed. Each prescription names the vet and their licence number.
Allergy checks before anything is savedLabels & Medicines
Print the medicine label and the owner's instruction sheet together, on A4 or a Brother or Dymo label printer. Dispensed items come off stock when the invoice is issued.
Label and owner sheet in one printCheckout
Create the invoice from the visit, with prescribed items suggested from your price list. The owner pays by PayNow QR, NETS, card or cash, and vaccine due dates feed the reminders.
From visit to invoice in one stepClinical Depth, Not Just Features
Each part of the record is built around how clinics work day to day.
SOAP Visit Notes
- Reason for visit, weight, temperature, heart and breathing rate
- Subjective, objective, assessment and plan fields
- A full history of every change, with who made it and when
- Later saves stopped when two people edit the same note
- Visits archived rather than deleted
Vaccinations
- Vaccine, date given, batch and manufacturer
- A next due date on every vaccination
- Reminder emails 14 days before due, and again if overdue
- WhatsApp and text reminders from your clinic's phone
Prescriptions
- The prescribing vet and their licence number on every prescription
- Allergy checks, including related drug families
- Current and past medications on the patient record
- Label and owner sheet on A4, Brother 62 mm or Dymo 54 × 70 mm labels
Medicines & Stock
- Stock taken off when you invoice, earliest expiry first
- Batches with expiry dates, flagged as they near expiry
- A controlled-drug log with the patient on every use
- A register printed on A4 to sit alongside your bound register
Vet Reference: Answers With Sources
Ask a general veterinary question from the header and get a short answer with numbered links to its sources, such as the Merck Veterinary Manual, WSAVA and AVS Singapore. PetChart removes phone numbers, emails, NRICs and microchip numbers first, and nothing from your records is sent.
Security & Compliance
Patient data security isn't optional. Here's how PetChart protects every record.
Encryption
Data is encrypted in transit (TLS) and at rest (AES-256).
Walled Off per Clinic
Each clinic's records are separated in the database itself, so one clinic can never see another's.
Change History
Changes to visit notes, prescriptions and invoices are kept with who made them and when.
Admin & Staff Roles
Admins manage the team, price list, stock counts and GST filing. Everyone signs in with their own account.
Nightly Backups
Encrypted backups run every night, with no local IT management required.
Cloud-Native Architecture
Cloud delivery makes updates, backups, and remote access easier to manage than clinic-owned server infrastructure.
Switching EHRs? We Make It Painless.
PetChart's guided migration tool imports patient records, medical history, vaccination data, and client information from CSV exports or supported legacy systems.
Frequently Asked Questions
Sources & References
Key claims on this page are grounded in the following primary sources, regulators, or professional standards.
Merck Animal Health
Veterinarian Wellbeing Study IV
Supports burnout and after-hours documentation context on the EHR page.
AVMA
2025 Pet Ownership and Demographics Sourcebook
Used for patient volume and client expectation context in encounter workflow copy.
PetDesk
Questions Your Veterinary Team Needs to Answer in 2025
Supports digital communication and client portal positioning.
AAHA
AAHA Standards
Professional standards reference for documentation, preventive care, and clinical workflow expectations.
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