Feature: Veterinary Boarding Software
Boarding That Lives Inside the Practice Management System
Reservations, run assignments, feeding and medication schedules, and integrated billing — without a separate boarding application that doesn't talk to the patient record.
Get StartedWhy It Matters
Boarding is a meaningful revenue line for many practices and an operational risk if it isn't managed carefully — missed medications, forgotten feeding instructions, and double-booked runs all damage trust quickly. The choice between a standalone boarding application and integrated practice software is usually a choice about whether boarding is a separate business or a connected service. Integrated boarding keeps the patient record, medication history, and billing in one place, which dramatically reduces the rate of avoidable mistakes.
Problems It Solves
Standalone Boarding Apps Don't Know the Patient
Boarding software that doesn't share the patient record means medications, allergies, and chronic conditions need to be re-entered, with all the error potential that implies.
Double-Booked Runs
Runs and kennel sizing booked across paper calendars and spreadsheets get double-booked at peak holiday times, leading to scrambling at check-in.
Medication Schedules Get Missed
Boarding patients with chronic medications need precise scheduling. Without an integrated medication administration record, doses get missed or double-administered.
Boarding Billing Reconciliation
Multi-day stays with feeding upgrades, exercise add-ons, and prescription refills are hard to reconcile cleanly without a shared invoicing system.
Capabilities
Kennel & Run Reservations
Visual calendar of runs by size with conflict prevention, holiday demand surge handling, and waitlist management.
Feeding & Medication Schedules
Per-patient feeding and medication plans with administration logs, signed off by staff at each round.
Patient Record Integration
Boarding patients carry their full medical record — chronic conditions, allergies, medication history — into the kennel automatically.
Boarding Billing Integration
Daily rates, feeding upgrades, exercise add-ons, and incidental services flow into the invoice without separate reconciliation.
Workflow Integration
Check-In and Check-Out Flow
Streamlined check-in capturing belongings, medication handoff, and emergency contacts without paper forms.
Photo Updates to Owners
Photo or video updates sent to owners during the stay through the client portal or messaging — a high-trust touch that drives repeat boarding.
Incident Logging
Behavioral or medical incidents logged against the boarding stay and visible to the next shift, the medical team, and the owner at checkout.
Vaccination Verification
Boarding workflow checks vaccination status before check-in and prompts for missing requirements without manual review.
Traditional vs Modern Software
Boarding has moved from standalone apps to integrated practice management:
Separate boarding application disconnected from the patient record
Boarding inside the practice management system with shared patient context
Paper feeding and medication schedules taped to runs
Digital schedules with administration logs and shift sign-off
Daily rates and add-ons reconciled manually at checkout
Boarding charges flow into the invoice automatically
Vaccination status checked manually at the desk
Vaccination verification built into the boarding check-in workflow
Veterinary Boarding Software in PetChart
PetChart's boarding module shares the patient record with the rest of the practice management system, so chronic medications, allergies, and clinical history are present from the moment a patient checks in. Reservations, feeding and medication schedules, and billing all live in the same flow.
- Visual run calendar with conflict prevention and holiday demand handling
- Per-patient feeding and medication schedules with administration logs
- Vaccination verification built into check-in
- Boarding charges flow into the invoice automatically
- Photo updates to owners through the client portal
- Patient record integration — chronic conditions and allergies carry into the kennel
Frequently Asked Questions
Sources & References
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